Support and corrections
Contact us
Send questions, listing corrections, claims, or removal requests, and we will review your message as soon as practical.
How can we help?
- Correct a store name, link, governorate, category, or public contact detail.
- Suggest a store or claim management of an existing listing.
- Request listing removal or report impersonation or inappropriate content.
- Ask about an account, privacy, or the Terms of Use.
What should you send?
Include the store page URL or Payjati listing URL and briefly explain your request. Never send passwords, sign-in codes, or financial information. We may request additional evidence through a private process when store-management authority must be verified.
Response time
Messages are reviewed manually. Response time varies with the request and verification needed; receiving a message does not automatically approve publication or a claim.